Frequently asked questions

• Parking & Accessibility

  • What parking arrangements does Bieno Venues Hotel offer?

    A car park is available at the 4-star hotel for free.

  • What accessibility features are offered at the 4-star Bieno Venues?
    • Assistance On Site: the accommodation provides accessible bathrooms, rooms with accessible facilities, and wheelchair access.
    • Between Floors: a lift.

• Sightseeing & Attractions

  • What entertainment or recreational options are available on-site?
    • Facility Highlights: an aqua park, water slides, and spa therapy onsite.
    • Spaces & Activities: a nightclub, along with live performances and karaoke.

• Wellness & Pool

  • What does the spa at the property offer?
    • Hands-On Treatments: a head massage and a back massage.
    • Wellness Services: a wellness centre available at no extra cost.

• Beach & Sports

  • What beach access and amenities does the hotel offer?

    Guests can enjoy a private beach, which offers beach towels.

  • What sport arrangements are offered?
    • Sports Facilities: lawn tennis, ping-pong, and darts are available.
    • Fitness Classes: on-site amenities include fitness classes.

• Family & Pets

  • What is available for children at Bieno Venues?
    • Kids Activities: kids can enjoy board games and toys.
    • Space for Kids: children club available for younger guests.
    • Restricted Areas: children are not allowed in a pool and a fitness centre.

• Location & Transportation

  • How do guests travel between the accommodation and the airport?

    The 4-star hotel provides shuttle service.

• Check-in/Check-out & Policies

  • What check-in and check-out options are offered at this property?

    The hotel provides check-in hours from 14:00 until 23:59.

  • What policies should guests know about at this accommodation?
    • Reservation Terms: the hotel provides free cancellation options.
    • Settlement Types: Mastercard and Visa.
    • Smoking Zones: smoking is limited to dedicated areas.

• Room & Bed Comfort

  • What in-room amenities are featured at this 4-star hotel?

    A double room is fitted with a balcony.

• Property Facilities & Services

  • What property services and facilities are available at the accommodation?
    • Premises: this 4-star hotel is home to a barber shop and luggage storage.
    • Accessibility: guests have access to a lift.