Frequently asked questions

• Parking & Accessibility

  • What parking options are available at Kaila Beach Hotel?

    A car park is available at this hotel for free.

• Sightseeing & Attractions

  • What recreational and leisure facilities are provided onsite at the property?
    • Leisure Amenities: an aqua park, water slides, and playground are available.
    • Relaxation Spaces: an outdoor pool in the tropical garden.

• Dining & Breakfast

  • What dining options are available on-site and nearby?
    • Worth the Trip: Prima Restaurant Bar, a restaurant, is about 5 minutes' walk away.
    • Nearby Pick: Enberi Cafe, a restaurant, sits within easy reach of this 5-star hotel.

• Wellness & Pool

  • What wellness options does the accommodation have?
    • Spa Facilities: a traditional Hammam, a treatment room, and a sauna, plus aromatherapy, body scrub, and pedicure.
    • Hands-On Treatments: a head massage, a back massage, and a Thai massage.
    • Treatment Access: an additional charge applies to manicure.
    • Wellness Services: a hammam spa, a spa and wellness centre available at no extra cost.

• Beach & Sports

  • What can guests expect from the beach at this hotel?

    Guests can enjoy a private beach, which offers beach towels.

  • What sports and fitness options are offered at this accommodation?
    • Active Classes: guests can join fitness classes.
    • Sports Facilities: archery, ping pong, and billiard are available.

• Family & Pets

  • What facilities are provided for children at the Kaila Beach?
    • Play Area: kids have access to children club.
    • Restricted Areas: children are not allowed in a pool and a sauna.
    • Dining Comfort: kids are catered for with a children's menu and a kid-friendly buffet.

• Location & Transportation

  • How can guests get around from this property by public transport?

    122338 bus stop is merely a 10-minute walk from this 5-star hotel.

  • What transport connects the hotel and the airport?

    This accommodation provides a bus shuttle.

• Check-in/Check-out & Policies

  • What are the check-in and check-out times at the 5-star hotel?

    The hotel provides check-in hours from 14:00 until 23:59.

  • What are the property policies at Kaila Beach?
    • Cancellation Terms: free cancellation for stays at the 5-star hotel.
    • Settlement Types: Visa and Mastercard.
    • Outdoor Smoking: designated smoking areas are provided at this accommodation.

• Room & Bed Comfort

  • What in-room facilities can guests expect at the property?
    • Bathroom Comfort: a shower cap and bath sheets in the bathroom.
    • Laundry Convenience: ironing facilities, along with laundry.