Frequently asked questions

• Wellness & Pool

  • What spa options does Kaila City Hotel offer?
    • Spa Highlights: a Turkish steam room and a sauna.
    • Spa Menu: facials, as well as a head massage, a back massage, and a sports massage.
    • Wellness Services: a wellness centre and 3 treatment rooms available at no extra cost.

• Family & Pets

  • What children's amenities are available at the hotel?
    • Restricted Areas: children are not allowed in hammam and a pool.
    • Kids Dining: a children's menu.

• Location & Transportation

  • What are the nearest transport links to the property?

    122338 bus stop is a few moments from the Kaila City.

  • What airport transport options are available?

    This 4-star hotel provides a bus shuttle.

  • Where is the 4-star hotel located?
    • Area Atmosphere: beach surroundings, in the centre of Alanya.
    • Strolling Distance: the town centre, 15 minutes on foot.
    • Around the Corner: a shopping district lies close by.

• Sightseeing & Attractions

  • What recreational and leisure facilities are provided onsite at the accommodation?
    • Facility Highlights: an aqua park, a seasonal outdoor swimming pool, water slides, and a shared lounge onsite.
    • Events & Services: live performances, as well as live music, available for guests.

• Check-in/Check-out & Policies

  • What is the check-in and check-out policy at the hotel?

    This property provides check-in hours from 14:00 until 23:59.

  • What are the general policies at the 4-star hotel?
    • Payment Choices: Visa, Bankcard, and Maestro, alongside other payment methods.
    • Booking Flexibility: free cancellation options are provided.

• Dining & Breakfast

  • What dining options are available at the property and nearby?
    • Nearby Pick: Little Hawaii, a restaurant, sits 150 metres from this 4-star hotel.
    • Nearby Favorite: Seasons Restaurant serves fusion cuisine and is only 300 metres away.

• Room & Bed Comfort

  • What in-room facilities can guests expect at this accommodation?

    A double room and a standard room is fitted with a balcony.

• Beach & Sports

  • What sports and fitness facilities are available at this hotel?

    A fitness suite is available alongside fitness classes.

• Property Facilities & Services

  • What general amenities and property facilities are at this hotel?
    • Premises: Kaila City is home to a restaurant.
    • Accessibility: guests have access to a lift.
    • Hospitality: the staff at this property is known for providing excellent services.