Frequently asked questions

• Parking & Accessibility

  • What parking arrangements does Kremlin Palace hotel offer?

    A car park is available at the 5-star resort for free.

• Sightseeing & Attractions

  • What leisure facilities are available on-site?

    On-site leisure amenities:

    • Water slides
    • A nightclub
    • An aqua park
    • Playground

• Dining & Breakfast

  • What are the dining options at this family accommodation and in the surrounding area?

    Stolitsa Ana restaurant at Kremlin Palace Hotel offers international and halal dishes.

• Wellness & Pool

  • What does the spa at the resort offer?
    • Spa Highlights: a Turkish steam bath and a Jacuzzi.
    • Treatment Access: an additional charge applies to pedicure.
    • Spa Menu: aromatherapy, body wraps, and body treatments, as well as a head massage, a Thai massage, and a hand massage.
    • Wellness Services: 8 treatment rooms available at no extra cost.

• Family & Pets

  • What family services and children's amenities does the accommodation offer?
    • Space for Kids: a games centre and children club available for younger guests.
    • Kids Activities: kids can enjoy kids' outdoor play equipment and video games.
    • Restricted Areas: children are not allowed in a sauna and a pool.
    • Dining Comfort: kids are catered for with a kid-friendly buffet and kids' meals.

• Location & Transportation

  • What are the nearest transport links to the 5-star hotel?

    The property is in the vicinity of 11596 bus stop.

  • What transfer services are available between the hotel and the airport?

    This accommodation provides car hire service.

• Check-in/Check-out & Policies

  • What check-in and check-out options are offered at the property?

    This 5-star resort provides check-in hours from 14:00 until 23:59.

  • What policies apply to guests staying at the resort?
    • Reservation Terms: the 5-star resort provides free cancellation options.
    • Settlement Types: American Express, Mastercard, and Visa.

• Room & Bed Comfort

  • What features are included in the room?
    • In-Room Space: a balcony and a terrace and a minibar.
    • Practical Conveniences: an iron and ironing board with air conditioning.
  • What bedding and sleeping options are available at this resort?

    Each room features couch beds.

• Beach & Sports

  • What can guests do to stay active at this property?
    • Fitness Facilities: a fitness centre; plus complimentary water, bottled water, and hair dryers.
    • Fitness Classes: on-site amenities include fitness classes.
    • Recreational Activities: guests can play tennis and darts or go fishing.
    • Sports Facilities: parasailing, windsurfing, and beach volleyball are available.