Frequently asked questions

• Parking & Accessibility

  • What parking arrangements does Mary Hotels Alanya offer?

    A charging station for electric vehicles is available at this 5-star hotel for free.

  • What accessibility features are available at the Mary Hotels?
    • Accessibility: accessible bathrooms, wheelchair access, and rooms with accessible facilities are available throughout this 5-star hotel.
    • Accessibility Options: a lift to support guests with reduced mobility.

• Sightseeing & Attractions

  • What leisure amenities are available?

    The beachfront hotel features leisure facilities:

    • A sundeck
    • A shared lounge

• Dining & Breakfast

  • What dining options does Mary Hotels offer, on-site and nearby?

    Ana restaurant offers views of the ocean.

• Wellness & Pool

  • What spa amenities does the hotel offer?
    • Spa Facilities: a traditional Hammam, a treatment room, and a sauna, plus body scrub, pedicure, and manicure.
    • Hands-On Treatments: a head massage, a back massage, and a facial massage.
    • Treatment Access: an additional charge applies to a hairdresser.
    • Wellness Services: a hammam spa available at no extra cost.

• Family & Pets

  • What children's amenities are available at this accommodation?
    • Restricted Areas: children are not allowed in a pool and a sauna.
    • Space for Kids: children club available for younger guests.

• Location & Transportation

  • How are airport transfers arranged at the property?

    Guests can request car hire service.

• Check-in/Check-out & Policies

  • What is the arrival and departure policy at the 5-star hotel?

    This hotel provides check-in hours from 14:00 until 23:59.

  • What are the policies for guests at the accommodation?
    • Cancellation Details: free cancellation, available at the 5-star hotel.
    • Settlement Types: Visa and Mastercard.
    • Smoking Permitted: smoking is allowed on site.

• Room & Bed Comfort

  • What in-room amenities does this property provide?
    • Utility and Comfort: ironing facilities as well as a writing desk.
    • Room Selection: air conditioning in a twin room and a double room.

• Beach & Sports

  • What sports amenities are provided?
    • Exercise Classes: fitness classes.
    • Sports on Offer: guests can enjoy archery, badminton, and ping pong.

• Property Facilities & Services

  • What property facilities and services are available at the hotel?
    • On-Site Facilities: a convenience shop and a restaurant available on-site.
    • Rentals: guests can rent cars and hire.
    • Hospitality: the staff at this accommodation is known for providing top-notch services.
    • Leisure: the lounge comes with darts and table tennis.