Frequently asked questions

• Parking & Accessibility

  • What parking arrangements does Crystal Palace Luxury Resort & Spa offer?

    A car park is available at the 5-star resort for free.

• Sightseeing & Attractions

  • What leisure facilities are available on-site?

    Guests at the accommodation can enjoy an aqua park and an indoor swimming pool.

• Wellness & Pool

  • What does the spa at the resort offer?
    • Spa Highlights: a traditional Hammam, a steam room, and a Jacuzzi.
    • Treatment Access: an additional charge applies to an indoor pool.
    • Spa Treatments: facial treatments.
    • Wellness Services: a hammam spa available at no extra cost.

• Beach & Sports

  • What beach access and amenities does the property offer?

    Guests staying at Crystal Palace Luxury Resort & Spa have directly access to the secluded beach.

  • What can guests do to stay active at this 5-star hotel?
    • Fitness Rooms: a fitness centre available for guests.
    • Active Recreation: fitness classes, alongside bowling and mini golf.

• Family & Pets

  • What family services and children's amenities does this 5-star resort offer?
    • Space for Kids: children club available for younger guests.
    • Restricted Areas: children are not allowed in a nightclub and a sauna.
    • Kids Dining: kids' meals.

• Location & Transportation

  • What are the nearest transport links to the hotel?

    This accommodation is a short way from Beach Shuttle bus stop.

  • What transfer services are available between the 5-star hotel and the airport?

    This property provides car hire service.

• Check-in/Check-out & Policies

  • What are the check-in and check-out procedures at the accommodation?

    This resort provides check-in hours from 14:00 until 23:59.

  • What policies apply to guests staying at the 5-star Crystal Palace Luxury Resort & Spa?
    • Settlement Types: Mastercard and Visa.
    • Smoking Guidelines: smoking is not allowed in guest rooms.

• Room & Bed Comfort

  • What amenities can guests expect?

    A double room is fitted with a balcony.

• Property Facilities & Services

  • What general facilities and services are available at the property?
    • Guest Comfort: this hotel provides valet parking and concierge service.
    • Money Matters: currency exchange is available on-site.
    • Premises: the accommodation is home to a convenience shop and luggage storage.
    • Rentals: guests can rent cars.
    • Leisure: the lounge comes with newspaper stand.